PRIVACY POLICY
(Last Updated: 28/04/2023)
Finergy Growth Solutions Private Ltd. ("us", "we", or "our") operates the myfinergy website (the "Website").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Services and the choices you have associated with that data. We use your data to provide and improve the website. By using our Services, you agree to the collection and use of information in accordance with this policy.
Collection of personally identifiable and other Information
When you use our Website, we collect and store your Personal Information as provided by you from time to
time. Our
primary goal in doing so is to provide you a safe, efficient, smooth and customized experience.
In general, you can browse the Website without telling us who you are or revealing any personal information
about
yourself. Once you give us your personal information, you are not anonymous to us.
We may collect Personal Information from Users in a variety of ways, including, but not limited to, when
Users visit our
site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a
form, and in
connection with other activities, services, features or resources we make available on our Site. Personal
Information
would include name, email address, mailing address, or phone number. If User transacts on the Site, we may
collect
additional Personal Information such as billing address, a credit / debit card number, expiration date, and/
or other
payment instrument details and tracking information from cheques or money orders.
We may collect non-personally identifiable information about Users such browser name, operating system, name
of
ISP,etc., with the goal of improving our Service.
Cookies
A “cookie” is a small piece of information stored by a web server on a web browser so it can be later read
back from
that browser. Cookies are useful for enabling the browser to remember information specific to a given user.
We place both permanent and temporary cookies in your computer’s hard drive. User may choose to set their
web browser to
refuse cookies, or to alert you when cookies are being sent.
Use of your information
We may use your Personal Information for the following purposes:
- To personalize user experience,
- To improve our Site, products and services we offer,
- To issue your policy,
- To process payments,
- To improve customer service,
- To send you information and updates pertaining to your order,
- To send periodic emails in the form of a newsletter, updates about our products or other promotions. Email unsubscribe instructions will be included at the bottom of each email or User may contact our support team.
- To contact you via email or phone on your contact details provided to offer you information and services pertaining to the product you have opted for.
- You authorize us to call you for the mentioned purpose for a period of up to 60 days irrespective of whether you are registered with the NDNC registry.
Protection of your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information and data stored on our Site.
Sharing your personal information
We may share personal information with our other
corporate entities
and
affiliates to help us operate our
business and
the Site or administer activities such as detection of identity theft, fraud and other potentially illegal
acts, to
facilitate joint or co-branded services that you request where such services are provided by more than one
corporate
entity. We may share your information with these third parties for those limited purposes provided that you
have given
us your permission.
We may disclose personal information if required to do so by law or in the good faith belief that such
disclosure is
reasonably necessary to respond to subpoenas, court orders, or other legal process.
We may use third-party advertising companies to serve ads when you visit our Website. These companies may
use
information about your visits to this and other websites in order to provide advertisements about goods and
services of
interest to you. We do NOT share personally identifiable information with such third party advertising
companies.
We do not sell your personal information with any third party
FOR ANY PURPOSE WHATSOEVER.
Links to third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.
Your consent
By using the Website and/ or by providing your information, you consent to the collection and use of the
information you
disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent
for sharing
your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this page so that you are always
aware of what
information we collect, how we use it, and under what circumstances we disclose it. We encourage you to
frequently check
for any change in these terms.
“I hereby authorize, and give consent to Finergy Growth Solutions Private Limited to send
me, either through
itself or
through any third party service provider, from time to time various information / alerts / SMS / other
messages or calls
or commercial communication, and other services on the aforesaid listed telephone numbers, whether these
numbers are
registered with National Do Not Call Registry/ listed in the National Customer Preference Register or not. I
also
confirm that by sending any such messages / calls I will not hold Company or its authorized third party
service provider
liable/ institute complaint against under the Telecom Commercial Communications Customer Preference (TRAI)
Regulations,
2010 or such other applicable regulations including any amendment thereof, as maybe applicable from time to
time.”
Complaints & Grievance
For any complaints, services related issues or policy, claim related queries/ customer can reach us on +91 7028 078 388 Or address mail to [email protected]